Expert Installation with Josh Plank

What Distinguishes Us

When it comes to being excellent at flooring installation, there’s a lot more that goes into it than just quality craftsmanship. Lead flooring technician, Josh Plank, highlights a number of key components needed.

In our interview, Josh lists “attention to detail”, “professionalism on the job”, and communication as significant parts to delivering quality flooring solutions to customers. To that point, we pay careful attention to what our customers are saying in order to bring their dreams to reality.

Josh also talked about the many hats expert flooring installers need to wear. Today’s technicians need to know how to do trim work and concrete finishing to name a few necessary skills.

The Importance of Floor Preparation

Floor prep. Floor prep. Floor prep. “To me, it always comes back to that,” he says. There’s a lot of hidden work that goes into floor preparation. When installing luxury vinyl plank (LVP), for example, it’s critical that the subfloor is smooth so imperfections like dimples, bumps, or grooves don’t “telegraph” (show) through the flooring material. It’s about the entire flooring system working together from top to bottom, which makes readying the subfloor for installation so vital. From the prep to the glue to the flooring materials, it’s all one system. Cutting corners at any step along the way can result in a poor end product.

Some Mistakes DIYers Make

Where Josh has seen failures in craftsmanship over his 17 years of experience is in the details. He noted the failure to properly undercut door jams, putty nail holes, install trim work, install moldings, install transitions, or caulk. A challenge installers face is making transitions work, especially transition pieces that aren’t engineered for that particular use. Not nailing underlayment correctly is another failure he’s seen, and it can have embarrassing effects. If the underlayment doesn’t have enough nails holding it to the subfloor, over time, the underlayment can bubble up and create a trampoline effect. That is neither professional installation or quality craftsmanship. It doesn’t matter if the flooring material is properly adhered to the underlayment when the underlayment isn’t properly fasted to the subfloor.


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Skim Coating | Floor Preparation

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About Skim Coating

Skim coating in floor preparation is a process in which a compound is applied to the subfloor as an underlayment to reduce variations in the floor and provide for a smooth and adherable surface over which new floor coverings can be installed. Sometimes a floor requires a thick layer (up to a 2 inches) of cement patching compound to eliminate issues and make it ready.

In our case in New Holland, PA where we were installing sheet vinyl over a previous layer of sheet vinyl, all we needed was a thin skim coat layer. We used Ardex Feather Finish to smooth the surface as well as to introduce a drying agent for the adhesive. Feather finish is self-drying. It crystalizes the water enabling it to dry without the need for evaporation. If, for example, you install your new sheet vinyl directly over vinyl without embossing (putting a thin layer of mud over the surface and thus providing a gripping surface), the glue is not likely to dry and may not grip to the finish of the vinyl.


Do you need to update your old floor with some new luxury sheet vinyl? Give us a shout!


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Our installers Chad and Joel Martin made this skim coat as smooth as butter for the new sheet vinyl to be installed. The layer of coat is very thin, measuring 1/16” to 1/32”. It’s just thick enough, however, to eliminate telegraphing of the old floor (where the patterns, lines, and bumps in the subfloor’s surface show through to the new layer of flooring). You wouldn’t want this straight-lay pattern showing through to your new flooring with, say, a brick-set pattern. Besides the problem that would be presenting by glue that didn’t adhere, it would be unsightly!

Good work, gentlemen.


Did you know that much went into installing vinyl flooring in a kitchen?